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T E R M S   O F   S E R V I C E

For the purpose of this Rental Agreement:

  • Argent Events LLC shall mean the Rental Company, its owners, officers, directors, and employees;

  • Customer(s) shall mean Customers, guests/visitors of customer, and their agents, contractors and/or employees.

  • Rental Agreement shall mean the itemized list of items contained in the electronic estimate or invoice emailed to the Customer, who by virtue of having signed the estimate or invoice, and/or paid an advance deposit or in full, expresses his or her agreement with the contents of the Estimate or Invoice.

  • Rental Center shall mean Argent Event’s showroom or warehouse, or any other facility owned or leased by Argent Events LLC where the storage, maintenance or transfer of its equipment occurs.

In reference to leasing the rental item(s) / equipment described on the Rental Agreement, it is agreed as follows:


Customer will take all necessary precautions regarding the items rented, and protect all persons and property from injury or damage.

Customer agrees to hold Argent Events harmless from and against any and all liability, claims, judgments, attorneys’ fees and costs of every kind and nature, including, but not limited to, injuries or death to persons and damage of property, arising out of the use, maintenance– installation, operation, possession, ownership, or rental of the items rented, despite cause.


Customer is fully aware of and acknowledges that there is a risk of injury, death, or damage arising out of the use or operation of the items contained in the Rental Agreement and hereby elects to voluntarily enter into this Agreement and assume all of the aforementioned risks.

Customer agrees to release and discharge Argent Events from any and all responsibility or liability from such injury, death, or damage arising out of the use or operation of the rental items. Customer further agrees to waive, release and discharge any and all claims for injury, death, or damage against Argent Events, which customer otherwise may be entitled to assert.


Argent Events agrees to reserve all items listed in the Rental Agreement on behalf of the Customer only after the following have been received from the customer.

  • A non-refundable deposit equal to 50% of the total cost specified in the Rental Agreement (or a lesser amount determined at the sole discretion of Argent Events LLC)

  • A signed & dated copy of these Terms and Conditions; and

  • A signed & dated rental agreement.

The remaining balance of the rental agreement must be paid within 7 days of the event date, unless otherwise specified by Argent Events. If this obligation is not met, Argent Events reserves the right to apply late payment charges equal to the highest APR allowed by Virginia law.

Customer’s right to possession of the rental items:

  • Is for a 3-day period. Equipment returned after normal business hours on the third day will be charged for an additional 3-day rental period.

  • Begins when the rental items leave the rental center in the care of the customer.

  • The rental agreement terminates once Argent Events LLC has regained possession of the rental equipment.

  • Any extension of the agreement must be agreed upon by Argent Events in writing.

  • Title of the rental items shall, at all times, remain with Argent Events LLC.

  • Customer authorizes Argent Events LLC to retake possession of the rental items without notice or legal process at any time, despite whether the equipment is on private property.


Customer will pay all collect ion fees, attorney’s fees, court costs, or any other expenses required to enforce the items and conditions of this contract. Any law suits that may occur between Argent Events LLC and their customers must be filed in the City of Waynesboro, and any litigation will be held in a Waynesboro City Court.


The Rental Agreement may be executed or delivered by electronic means such as email. The Rental Agreement is valid whether properly signed by the Customer or not, so long as the Customer takes possession of the rental items. It is also valid if signed by another party signing on behalf of the Customer, in which case the signing party will sign their own name, and then print C/O (Care Of) “Ordering Party.”


Argent Events LLC reserves the right to refuse to install or deliver rental equipment due to unsafe conditions or weather. If this occurs, Customer will be liable for a minimum of 50% of the total cost specified in the Rental Agreement. In the absence of unsafe weather or other conditions, Argent Events will use all appropriate means and methods to secure the rental equipment for the safety of the Customer and the equipment.

Argent Events LLC is not responsible for underground utilities, and charges for time out, whether equipment is used or not. If permission is granted by the Customer to stake anything into the ground at their desired location, then it is the sole responsibility of the Customer to check for underground utilities and water mains.


All customers will provide a 50% non-refundable deposit in order for Argent Events to reserve their order.

  • Customers who cancel their orders at any time after a deposit is provided will lose their deposit regardless of their circumstances or reasons for cancellation.

  • Adjustments to orders can be made until 7 days prior to delivery (except for specialty items – see below). However, any such adjustments shall not reduce the total price of the invoice below the amount of the non-refundable 50% deposit.

  • Specialty items include specialty cut linens, and items that require Argent Events LLC to manufacture, sub-rent, or purchase equipment. Specialty items are non-refundable once they have been ordered by Argent Events, or manufacturing of such items has begun

  • Canopies & heaters must be canceled at least 7 days prior to delivery/pickup, but any such adjustments shall not reduce the total price of the invoice below the amount of the non-refundable deposit.


  • Responsibility for customer-pickup rental items remains with the customer from time the items leave the Rental Center until the time they are returned.

  • The Customer is responsible for loading, unloading, and securing items within his or her vehicle as well as for any damage that they may suffer during those operations.

  • Argent Events LLC will assist the customer in loading, but Argent Events LLC will not be held liable for traffic accidents or damages to vehicles or rental equipment in transit due to improper loading.

  • Items returned after the return date specified in the Rental Agreement will incur additional fees to be determined by Argent Events LLC.


  • Deliveries are based on 1-4 hour delivery windows with “non-same-day” pickups. Same-day and/or late evening pickups can be arranged for additional charges.

  • Argent Events offers setup/breakdown services of equipment for additional charges.

  • “Curbside delivery,” is defined as:

  1. Delivery to a ground level location on a flat, hard surface, within twenty five (25) feet of the nearest loading area with no steps or obstructions.

  2. Argent Events LLC will stack items neatly and securely with reasonable access for the Customer;

  3. All equipment must be re-stacked and made ready for pick up by the Customer in same manner in which it was delivered;

  4. There will be a minimum two hour window for both delivery and pickup (unless otherwise arranged in writing with Argent Events LLC).

Argent Events LLC may assess additional charges at a rate of up to $120 per hour when delivery conditions cause Argent Events LLC to incur additional labor costs, including, but not limited to:

  • deliveries impeded by stairs, elevators, steep or uneven surfaces, standing water, mud, or soft surfaces like sand loose gravel;

  • Inaccurate delivery locations or directions supplied by the Customer.


All china and flatware must be rinsed reasonably free of any food debris. If the Customer fails to do so, then Argent Events LLC will charge an additional $0.25 cents per piece. Additionally, Customer is responsible for any loss or damage to rental items regardless of cause or fault, including acts of God, and Argent Events LLC has 72 hours after retaking or receiving possession of rented merchandise to assess its condition and determine whether damage occurred while it was in the possession of the renter.

In such instances, unless the items in question are covered by a damage waiver, the Customer agrees to pay Argent Events LLC for:

  • All labor costs associated with repair and/or attempted repair of damaged equipment

  • Replacement equipment (if necessary)

  • Replacement of equipment directly related to the normal quality and functionality of the damaged equipment

  • All shipping or delivery fees associated with the replacement or repair of damaged equipment.


An 8% charge will be applied to all rental items to cover the cost of normal cleaning and maintenance. This does not cover losses, theft, or disappearance of equipment due to customer neglegance. Broken items must be returned in their broken state or they will be considered stolen. Replacement of lost or damaged items is chargeable in addition to the damage waiver charge.


Argent Events may offer discounts at its sole discretion. Any violation by the customer of Argent Event's rental contract or Terms and Conditions, including violation of payment terms, will make such discounts null and void.


Any and all rules and regulations governing an event site must be provided in writing to Argent Events prior to the delivery of rental equipment. All fines incurred as a result of non-disclosure of such regulations are the responsibility of the customer.


By signing, I agree to the terms and conditions listed above. 

Client Name: {client_name}

Signature: {sign_block}

Date: {date_block}

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